Equifax is a major credit bureau in the United States. It offers: credit scores, reports, credit monitoring, and identity theft protection services all at a reasonable price. But, they don’t have the best reputation with everyone.
Check out our list of the best credit monitoring providers here. Plus, the best credit repair services here as well.
Read below for more information on what they have to offer.
Equifax Credit Monitoring Features
Equifax offers helpful online utensils to help protect you from identity theft like:
Credit Freezes
Freezing your credit prevents unauthorized access to your credit report. This will keep your credit history private and will prevent identity thieves from opening new credit cards or loans in your name. Additionally, if you feel that your identity is secure, it’s good to practice freezing your credit just in case. When you need to, unfreeze your credit report easily with just one click.
Fraud Alerts
Fraud alerts allow creditors to access your credit report, but they have to confirm your identity before opening new or additional credit in your name. This way, you won’t have to freeze and unfreeze your credit, but there’s still a layer of security should someone try to steal your identity.
You can set up fraud alerts to your phone, email or online, and they last for up to a year.
Other Perks
- Internet monitoring
- $1 million in identity theft insurance
- $1 million in stolen funds replacement
Plans & Pricing
Equifax offers two credit monitoring plans: Complete Premier and Complete Family. Both cost $19.95 every month.
| Complete Premier | Complete Family | |
| 3-bureau credit scores | Annually | Annually |
| 3-bureau credit report | Annually | Annually |
| 1-bureau credit score | Daily | Daily |
| Equifax credit report | Daily | Daily |
| 3-bureau credit monitoring | x | x |
| 1-bureau credit score monitoring | x | x |
| WebScan | x | x |
| Automatic fraud alerts | x | x |
| Equifax credit report lock | x | x |
| Equifax blocked inquiry alerts | x | x |
| Identity restoration | x | x |
| Lost wallet assistance | x | x |
| Up to $1M identity theft insurance | x | x |
| Up to $1M stolen funds replacement | x | x |
| Additional adult | x | |
| Equifax credit monitoring for up to 4 children | x |
Equifax Credit Monitoring Limitations
Equifax doesn’t have the best reputation and it’s all for the right reasons. This company experienced a devastating data breach in 2017 that affected more than 148 million people. Credit card, social security, and even driver’s license information were all stolen, leaving their customers open to identity theft. Plus, they waited six weeks before informing their customers and did not offer to reimburse any of their customers.
Plus, as part of a settlement filed in July 2019. Equifax agreed to update their security protocol and increase customer information protection measure to prevent this from happening again.
To date, Equifax still suffers from poor customer support. Reviews say phone wait times are really long, filed disputes are rarely resolved, and support isn’t able to help with their problems.
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Consluion
Out of the three credit monitoring agencies, Equifax has the worst reputation. If you can overlook this, their products do offer a good value. Plus, you can benefit from annual access to all three credit scores and reports, and more. Not to mention they have up to $1 million in identity theft insurance and stolen funds reimbursement.
Check out TransUnion and Experian credit monitoring services here.
