Royal Bank of Canada’s goals are to offer banking services to Canadians that are working or living in the U.S. or other select global markets. RBC offers excellent customer service and account features to help customers stay in touch.
RBC Bank’s online and mobile platforms are used by customers with either a Canadian or U.S. account. In this guide we will breakdown how to use and log in to your RBC Bank account.
Customer Service
Whether you’re in Canada or the U.S., you can reach RBC Bank toll-free by calling them at 800-769-2553. You can also send RBC a secure message using your online account.
Logging In From a Computer
If you are logging into you account from a computer, you can do so by going to the bank’s homepage and by clicking the “Sign In” button, that is located on the top-right corner. Then to get started, simply follow these steps:
- On the drop-down menu, select “RBC Bank (U.S.) Online Banking.”
- Then you will be brought to a new page that will ask for your username and password. After inputting your account credentials click “Sign In.”
If you are interested in enrolling in online banking, you will need to identify yourself as an RBC client by using either an account or card number.
Mobile App
RBC offers a Mobile app that is available for download through the Apple IOS store and for Android users. On the application, you can manage both RBC USA and Canadian accounts with a single log in that also gives you an option of transferring money between the two accounts.
If you are interested in using the mobile app, simply download the app onto your device and you will be able to log in using your RBC username and password. You will also have access to online banking from your mobile browser.
How To Reset a Forgotten Password
If you are looking to reset your RBC U.S. bank account, click the “Forgot Login Info?” button that is below the username and password fields. You will then be prompted to provide the following:
- Your name
- Social Security number
- Date of birth
- RBC Bank account number
Enter these details into the specified areas, and then click “Submit.”
How To View Your RBC Statement Information
Your RBC statement information will be available to you when you sign in to your account online. If you are looking to view it in on the mobile app, simply follow these steps:
- Sign in to the app with your user name and pass
- Click the “More” menu
- Finally select “Statements.”
From there you can choose the account statement you wish to view. It also allows you the option to elect to receive electronic statements to save paper.
Conclusion
In conclusion, RBC staffs its team with experts who can break down the differences between banking in Canada and elsewhere. Their mobile app is great for keeping canadians stay in touch with their funds.