For all of you out there that are currently members of Nationwide Bank, know that Nationwide is in the midst of transitioning out of retail banking. Before you worry too much about how this will affect you, Nationwide has said that their goal is to make this transition as “smooth and seamless” for customers as possible. For more information on this change, keep reading to find out more.
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Customer Concerns
Nationwide understands that this transition might result in confusion, but to combat this they have stated communication is their top priority. If you as a customer have any questions, you can call them at 1-877-422-6569 anytime from 8am to 8pm on weekdays.
New Changes
- Nationwide Bank is transitioning away from full-service retail banking.
- There is no immediate change to banking relationships—current deposits and loans remain in place, safe and accessible.
- It will take several months to evaluate options that best serve their current retail bank customers.
- Their goal is to transfer retail deposits to another institution that will best serve their current customers as well as find the best solution for transferring loans.
- Nationwide Bank is safe, sound and well capitalized, and backed by the strength and stability of Nationwide.
Conclusion
Overall, the changes that Nationwide are currently making will most likely not impact you too much, so don’t worry about any difficulties occurring. Although they are not offering retail services anymore, customer satisfaction and communication is still one of their top priorities. Make sure you contact them with any questions you may have. Meanwhile, if you are interested in putting extra dollars in your wallet, be sure to check out our Best Bank Bonuses!
